Hospitality · Subscription from USD 175/month

Your guests book dinner
from their room.

LM Smart Reservations puts a QR card in every room. Guests scan it, choose a restaurant, a time and a dish for each person, and get a confirmed table and a QR arrival pass by email. About 25 seconds to book, no app, six languages.

25.2 s
From tapping "Book" to a confirmed table for two, dishes chosen, timed on the live system
6
Languages for guests, Arabic right-to-left throughout
0
Apps to download, accounts to create, calls to make
$175 /month
Subscription from USD 175 a month, every restaurant included
THE GUEST JOURNEY · 1:43

From the room to the table, and the morning after.

The phone screens are recorded on the live system; the stopwatch shows real booking time while the footage is sped up. The people and hotel scenes around the phone are AI-generated.

THE PROBLEM

In many resorts, an à la carte booking is still a phone call.

1. The line is busy at 7 pm

Guests call the restaurant or queue at guest relations while the team is in service. Some give up.

2. Details get lost on the way

The dish choice and the allergy are "noted" on paper. The kitchen finds out when the guest sits down.

3. Guests never hear about the restaurant

A guest who doesn't know the Italian restaurant needs a booking can't book it. The QR card in the room tells them.

HOW IT WORKS

Four steps, one guest, no phone call.

  1. Scan and browse

    The guest scans the QR card in the room and sees your restaurants, live availability and menus with photos and allergens, in their own language.

  2. Book and pre-order

    They pick a time and a party size, and each person can choose their own dish. Your capacity and booking rules are checked as they go.

  3. Confirm

    Approved automatically or by your team, as you choose. The guest gets an email with a QR arrival pass.

  4. Seat and serve

    The host scans the pass at the door and seats the guest. The kitchen already has the pre-orders and allergies.

The guest booking page listing the hotel's restaurants with photos.
Every restaurant, in the guest's language.
Menu pre-selection with tabs for Guest 1 and Guest 2 and dishes with photos.
A dish chosen for each guest.
Booking confirmed screen with a QR arrival pass.
Confirmed, with a QR arrival pass.
Staff app after scanning a pass: guest arrived, table, party size, room number and a button to seat them.
One scan at the door.
FOR YOUR TEAM

The host stand, the kitchen and the manager see the same night.

Live host board

Tonight's bookings per restaurant, updated on every screen as they are made. Seat walk-ins, move a party, join tables.

Pre-orders and allergies

Dishes per guest and dietary needs on the booking, and allergies printed in red on the service run sheet.

QR door check-in

The host scans the guest's pass with the staff app on a phone, or types the room number. No extra hardware.

Your capacity, your rules

Tables and covers per meal period, date closures, and how often a room may book each outlet. The same table is never sold twice.

Waitlist

When a table frees up, the next guest who asked is in front of your host, in order.

Next-morning feedback

The morning after dinner, each guest is asked for a star rating, while they are still in the hotel.

Reports

Occupancy, demand, kitchen prep and guest history, exportable to Excel and PDF.

Six languages

English, Arabic, Russian, Turkish, French and German for every screen a guest sees, and the confirmation in their language.

YOUR DATA, YOUR CHOICE

Run it on your server, or let us host it.

  • Self-hosted

    Install it on your own infrastructure; the data stays in your building.

  • Managed

    We host and maintain it, with updates and daily backups.

  • Guests only

    Booking can be limited to your hotel's Wi-Fi, so only devices on your network can open the booking pages. Staff sign in from anywhere.

  • No guest accounts

    Guests give a name, room number and email (a phone number is optional). Nothing to download.

The next-morning feedback page: how was your experience, five stars and an optional comment.
The morning after: a star rating while the guest is still in the hotel.
THE OFFER

One subscription. Every restaurant, every feature.

The setup week is on us, and your subscription starts the day your restaurants go live.

LM Smart Reservations

From $175 USD a month

  • Monthly
  • Quarterly
  • Yearly
  • Every restaurant in your hotel
  • Booking from the room, in six languages
  • A dish chosen for each guest
  • QR arrival passes and door check-in
  • The live host board and kitchen prep sheets
  • Next-morning feedback and reports
Ask for your proposal

Plus a one-time installation fee. Your plan, the fee and the terms come in a written proposal for your hotel.

How it starts

  1. Once

    Installation

    A one-time installation fee, set out in the proposal for your hotel.

  2. Setup week · on us

    We prepare it with you

    Your restaurants, menus and capacity, and the QR cards for your rooms.

  3. Go-live day

    Your subscription starts

    The day your restaurants go live, billed monthly, quarterly or yearly.

See it with your own restaurants.

A 20-minute demo, set up around your outlets, menus and booking rules.